Updates to Customer Fields Plan Features

We're changing which features belong to each plan, to see how this may affect your store, read on!

Changes to Customer Fields Plan Features

To help merchants get more bang for their buck, we’re upgrading some of our pricing tiers with features formerly available on higher plans.

Lite Plan updates:

  • Email notifications are now available on the Lite plan (previously only usable on Pro or higher plans).

Pro Plan updates:

  • Integration features are available on the Pro plan (previously only available on Advanced or higher plans). This includes Zapier, Slack, and CustomerHub, along with future integrations.

Should I change my plan?

If you are currently using Pro or Advanced for these respective features, you can change your plan to save on monthly costs.

Keep in mind that if you choose to change your plan and are using other features that are exclusive to the Pro or Advanced plans, you will lose access to those features.

How can I update my plan?

Follow our step-by-step guide below to change your plan (or you can always reach out to our support team for help).

Step 1: Log in to your Shopify admin

Log in to your Shopify store now. Once you are logged in, please navigate to the Apps tab link on the left-hand column of your store (it will be the last link in the column before Sales Channels). Or click HERE to log into our app directly.

Step 2: Log in to the Customer Fields app

If you have an account with us, it will automatically log you in from your Shopify admin. If you aren’t already a Customer Fields user and want to be, click HERE to add the app to your store with a 14-day free trial.

Step 3: Change your plan

While you’re logged in, the easiest way to get to the list of plans is by clicking HERE. It will show you the three main plans we offer (excluding Enterprise plans for shops with more than 50,000 customers).

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