Our Company

We're here because we believe good online software can help merchants do better business.

Our Story

Nick and Andrew grew up together tinkering. Building hobby websites for fun was a normal occasion and soon grew into starting a small service business in the local area. As time went on, they pursued different paths. Nick worked as a nuclear mechanic and Andrew took a job at Google as a software engineer. Nick started a side project to build a Shopify store for a local startup and came to love working with the platform.

Soon after, he quit his job and started Helium as an agency, building custom projects for clients. Seeing an opportunity on the Shopify app store, he started building apps that would serve thousands of new merchants in the coming years. In 2018, Andrew joined the effort as a partner and has been helping build Helium into the future.

You're breathing about 0.0005% Helium right now.

Our Elementals

Exploration

We are creatively curious, looking for new opportunities everywhere we go and in everything we do.

Reliability

We are a constant in an ever-changing world, always delivering on our promises, and creating products that companies depend on.

Care

We are a human company in a digital space, and we never forget that everyone who uses our products is a human being too.

How we create

Design

Design for us is about usability and joy. We strive to build projects that ditch the clutter and put important pieces front and center. We believe that an experience misses the mark when poorly designed, even if it's otherwise built well. Good design should also be a joy to use. We get excited about the small details that most people don't notice, but make a design special and unique. We love putting smiles on our client's faces when they see what we come up with.

Performance

Anyone who's used the Internet for more than a few minutes knows that performance is a big deal when it comes to usability. Nobody gets excited about staring at a loading spinner for more than a few seconds. Ultimately, we know that good performance means more productive and happy customers, so we put on our best effort to make it a priority in whatever we build.

Security

Every day, the value of customer data is growing. Merchants are understanding more about their customers and keeping track of more personal information. We stand by them by focusing on the security of our products. We strive to do this even as a small team. We maintain and uphold a set of internal security practices, hire trustworthy employees, and work industry guidance into our software including compliance toward GDPR. We do this because we believe this is part of being reliable. To learn more about how we do this, take a look at our security page.

Support

We provide world-class customer support for the products we build. We realize that a product is only as good as how far we're willing to support it. For self-starters, we create videos and docs that explain how to accomplish common goals. When working directly with merchants, we take time to explain concepts and help with problems or confusion they encounter with our work. The products and services we provide are built for humans, so we put care into ensure it's a good experience.

Learning

We will be the first to admit it - we're a work in progress. We are on the journey to learn more and grow together as a company. We share knowledge as a team on the daily and often discuss new ways of doing better work. We think learning is the key to becoming experts and moving the industry forward. We love picking up and reading new books, listening to podcasts, and deliberating together on certain topics.

See our process

Meet the team

Here's the team of schemers, perfectionists, and adventurers behind Helium.

Excited about the future and interested in Shopify?
Join our team

Nick Mealey

Andrew Smith

Josiah Hubbard

Matt Aebersold

Chelsea Mealey

Kyle Kashuba